FAQ
How will I receive and access my resources?
All purchases are digital downloads. The only thing you will receive from us is a zipped digital folder that includes all of the digital .pdf files. After making your purchase you can use the link on the confirmation page. An email will also be sent to the address provided, be sure that your email address is entered correctly. The email received will contain a link to download your purchase.
What is your return policy?
All files are delivered digitally, therefore there are no returns. All sales of digital downloads are final. Thank you for your understanding.
Am I able to share the resources I purchase?
You are purchasing a license for one person to use in one classroom. Purchases may not be shared with other teachers or saved on a server where other teachers can access it. If you are a homeschool parent, the purchase is for one family. Sharing files is against our terms of use.
Can I post the files on the internet?
You may not post any part of your purchase on the internet for people to find by doing a Google search. If you are posting digitally for your students, the items MUST be posted behind a password protected site where students must log in to see the files. Posting on a non-password protected site violates our terms of use and copyright.
What if I have trouble downloading my file?
We recommend you use Google Chrome. This link might be helpful: Fix file download errors
You can also try right-clicking on the download link and saving the target (PC) or link (Mac) to your desktop.
You will be receiving a zipped folder with all of the individual files inside. A zipped file is simply a compressed folder that holds all of the files. You will need to unzip or extract the files from the zipped file. To “unzip” your file, simply double click or right click and choose “extract all.”
You may find these youtube videos helpful if you don't know how to extract files: